Online Orders
How do I place an order online?
- Browse and select your products.
- Click on ‘Add to Cart’.
- Go to 'Proceed to Checkout'.
- Enter your details and click on 'Continue to Payment'.
- Choose your payment method and confirm.
Do I need an account to order?
No, but having an account offers benefits like updates on new arrivals and special discounts.
Forgot your Raseel at CASA POP password?
Login with your Email Address, click on 'Forgot Your Password', and follow the reset link in your email.
Are product colours accurate?
Colours may slightly vary due to lighting or monitor settings.
Can I order internationally?
Yes, we offer shipping both within India and internationally.
Need to cancel an order?
Orders can be cancelled within 24 hours. Contact us at connect@casa-pop.com or +91-98111 14925 for cancellations.
Shipping
How soon are orders dispatched?
We prioritize fast and accurate deliveries. Normally, it takes 7-10 business days within India and 20-25 business days internationally. Delays might occur due to unforeseen circumstances.
How long does delivery take?
Refer to the ‘Delivery’ section under each product.
Can I change my shipping address?
Once dispatched, orders cannot be redirected. Please ensure the correct address is provided.
What about international shipping costs?
Additional charges apply for international shipping, which will be communicated once the order is placed.
Payment & Delivery
What payment methods are accepted?
We accept Cash on Delivery (in India), Debit Card, Credit Card, Net Banking, UPI, and PayPal.
Are there additional sales taxes?
No, the GST is already included in the product prices.
For any other queries, reach out to connect@casa-pop.com or call +91-98111 14925.
